Hire Trust Insights
Workshops, Training & Strategic Consulting
Most organizations are trying to solve people problems with technology. We fix that. Trust Insights delivers hands-on workshops that get your team aligned on strategy before anyone touches a tool.
Here’s the Thing
The Problem We Solve
You bought the AI tools. Six months later, nobody’s using them. The ROI report looks like a question mark. Your team is either terrified of being replaced or pretending everything is fine.
Sound familiar? That’s not a technology problem. That’s a Purpose, People, and Process problem — and those come before Platform every time.
How We Work
Two Tracks, One Team
Trust Insights workshops run on two tracks that work together. I lead Strategy & Process. Chris Penn leads Tech & Execution. Most organizations need both.
Track 1: Strategy & Process — Led by Katie
AI Readiness & Change Management
Your team bought the tools but nobody’s using them. We stop the panic. The 5P Framework audits Purpose, People, Process, Platform, and Performance. The RAFT model sets up governance. Your team walks away as AI champions because they understand how it makes their jobs easier — not harder.
Process Optimization
You can’t automate a mess. Before AI enters the picture, we tear down workflows and rebuild them for scalability. Process mining to find the bottlenecks. TRIPS scoring to decide what gets automated vs. what stays human. User stories that ensure tech serves people.
Strategic Measurement & ROI
You’re drowning in data and starving for insights. We build KPI maps that connect to the P&L, calculate true ROI on AI investments, and structure reports that drive action — not just dashboards that look impressive in a meeting.
Track 2: Tech & Execution — Led by Chris Penn
Generative AI for Business
Hands-on workshop that transforms AI from “shiny object” to practical business tool. Model selection strategy, local vs. cloud AI for sensitive data, and real-time demos tailored to your industry.
Advanced Prompt Engineering
Learn to program AI using plain English. The RACE and PARE frameworks for prompts that work every time, system instructions to keep AI on-brand, and chain-of-thought techniques for complex reasoning.
Custom AI Solutions
Beyond standard prompts — building custom AI agents, fine-tuning models on your proprietary data, API integration into your existing tech stack, and advanced predictive modeling.
Your Industry, Your Challenges
Customized for You
We don’t do generic. Both tracks are fully customized for your specific industry challenges.
AEC & Construction → Proposal automation, safety documentation
Travel & Tourism → Itinerary generation, sentiment analysis
Pharma & Life Sciences → Compliance-safe AI, data privacy
Higher Education → Student engagement, admin efficiency
Financial Services → Regulatory frameworks, risk assessment
Marketing & Agencies → Content strategy, measurement, reporting
From the People Who’ve Been in the Room
What People Say
“The content you delivered to our members was absolutely spot on. A number of attendees commented on how timely and relevant your presentations were, especially the hands-on component.”
— Clark M
“Not only were you the highest rated presenter we have ever had for a sales and marketing workshop, but you are looking to be the highest rated presenter we have ever had for a spring meeting.”
“Yours was the most insightful, actionable, inspirational talk of the conference. You presented complex information with ease and humor. You are magic!”
— Michele
The Trust Insights Difference
What’s Included
Every engagement includes more than just a presentation.
Complete Transcripts
Every word, every insight, instantly transcribed and delivered. No more frantic note-taking.
Full Slide Decks & Recordings
Complete presentations delivered to all attendees. Share with colleagues who couldn’t attend.
Pre-Event Customization
We learn your audience before we show up. The content is tailored to your event, not a generic talk we give everywhere.
Let’s Get Started
Ready to Bring Trust Insights to Your Team?
Not sure which track you need? Start a conversation — we’ll figure it out together.